PRIVACY POLICY

At SOLVIVA, we value your privacy and are committed to protecting your personal data. This policy explains how your information is collected, used, and safeguarded when you visit or make a purchase from https://solviva.in/.

Information We Collect

We collect personal details such as your name, phone number, email address, shipping address, and order information. Payment transactions are processed securely via third-party gateways, and we do not store or access your full card, UPI, or banking details. We may also collect basic usage data (cookies, IP address, device type) to improve website performance.

Use of Information

Your information is used to:

Process and deliver orders
Communicate order and support updates
Improve our products and website experience
Comply with legal and regulatory requirements

Payments & Security

All payments are handled through secure, PCI-DSS compliant payment gateways such as Razorpay. We follow reasonable security practices to protect your data from unauthorized access or misuse.

Data Sharing

We share your information only with essential service providers (payment processors, logistics partners) strictly for order fulfillment and legal compliance.

Cookies

We use cookies to enhance user experience and analyze traffic. You may disable cookies via your browser settings.

Your Rights (GDPR)

You have the right to access, correct, or request deletion of your personal data, and to withdraw consent for marketing communications at any time. To exercise these rights, contact us using the details below.