TERMS AND CONDITIONS

Welcome to SOLVIVA. By accessing or purchasing from https://solviva.in/, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

All products listed on our website, including lights and home décor items, are subject to availability. Prices are displayed in INR and are inclusive/exclusive of taxes as mentioned. We reserve the right to change product prices, specifications, or discontinue products without notice.

3. Orders & Payments

All orders placed on our website are subject to acceptance and availability. Payments are processed securely through trusted third-party payment gateways such as Razorpay. We do not store or have access to your full card, UPI, or banking details.

In case of payment failure, the order will not be confirmed.

4. Shipping & Delivery

Delivery timelines provided are estimates and may vary due to location, logistics, or unforeseen circumstances. We are not responsible for delays caused by courier partners or events beyond our control.

5. Returns, Refunds & Cancellations

Returns or replacements are accepted only as per our Return & Refund Policy available on the website. Refunds, if approved, will be processed to the original payment method within the standard processing time.

6. Intellectual Property

All content on this website, including images, text, logos, product designs, and branding, is the property of SOLVIVA and may not be copied, reproduced, or used without written permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the product purchased.

8. User Conduct

You agree not to misuse the website, attempt unauthorized access, or engage in fraudulent activities. Any violation may result in termination of access.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.